Terms and Conditions

Participating in our services means you need to read and agree to these terms and conditions.


1.1 Welcome to doctortoyou.com.au ( Website ). The following terms and conditions ( Terms ) as set out below will apply to all services provided by Doctor For You Pty Ltd (ACN 169 777 860) and its related entities (Doctor To You – DTY ), including but not limited to the Website, social media pages, any information provided by us and the medical deputising services (the Services ). In these Terms, “we” “us” and “our” refers to DTY.

1.2 We may change all or part of the Terms at any time. If we do, the new Terms will be posted on the Website. Your subsequent or continued use of the Services will constitute your acceptance of any changes. If you object to any changes to the Terms, your only remedy is to immediately discontinue your use of the Services.

1.3 By using our Services, you represent that you are at least 18 years old. We reserve the right to implement restricted access and age verification mechanisms as we deem appropriate.

1.4 You must not use the Services:

  1. in breach of any applicable laws or regulations;
  2. to transmit (or authorise the transmission of) junk mail, chain letters, unsolicited emails, instant messaging, or spam;
  3. to impersonate any person or entity;
  4. to solicit money, passwords or personal information from any person;
  5. to harm, abuse, harass, stalk, threaten or otherwise offend others; or
  6. for any unlawful purpose.

1.5 We do not represent or warrant that our Website or any content or our Services comply with the laws of any country outside Australia.


2.1 We provide a medical deputising service, which directly arranges for medical practitioners to provide after hours medical services to patients.

2.2 We do not provide any form of medical assistance, except for arranging a medical professional to attend on you, if one is available in your area.

2.3 We do not charge fees for our service.


If you are suffering an acute illness or an emergency condition please call an ambulance or present yourself at an Emergency Department of a hospital; do not use our Service.


4.1 You may only use our services for personal purposes.

4.2 You agree that when using the Service you must provide us with wholly true and accurate information.

4.3 You understand and agree that although we will not charge you a fee for our Service, you may be charged fees from the medial professional who attends on you.

4.4 You must not use our Service for any purpose other than requesting a home doctor visit.


5.1 We do not take any responsibility for damage or loss which may be incurred as a result of use of the Services or this website.

5.2 We do not guarantee the accuracy or safety of the content available on the website or through the Services. The user uses the Services at their own risk and takes full responsibility for the use of the Services.

5.3 You acknowledge that DTY will not be subject to, nor incur, and you release DTY from any loss, claim, action, or liability for consequential loss or damage to you or any third party, in relation to any personal injury, death, loss of business, revenue, profits or conduct or things done, permitted or omitted in relation to providing of the Services.

5.4 You acknowledge that to the extent permitted by law (including the Australian Consumer Law) DTY’s liability is strictly limited to the provision of the Services again or the payment of the cost of having the relevant Services being provided again at the option of DTY.

5.5 You acknowledge that any statement made by DTY in relation to the characteristics and potential application of the Services are made in good faith to assist you and DTY will not be bound or held to those representations whatsoever.

5.6 You acknowledge and agree that DTY is not liable for any acts or omissions of any medical professional who attends on you for a home visit.


6.1 You acknowledge that DTY does not represent or warrant that the Services are free from:

  1. any omission, error or inaccuracy in information provided on or through the Services or Website, including information provided by third parties;
  2. downtime or periods where the Website or Services are unavailable or failure in whole or in part, of any of the Services; or
  3. any unauthorised access to the Website or the information retained on the Website.

6.2 The information as contained on the Website and Social Media Pages or provided through the Services is provided on an as is basis with no warranty express or otherwise implied relating to the accuracy, fitness for purpose, compatibility or warranty as to their security.

6.3 We provide no warranties in relation to any medical services provided by the medical professional that undertakes your home visit.


7.1 You indemnify and will at all times keep DTY indemnified against any action, claim, suit or demand, including a claim, suit or demand for or liability to pay compensation or damages and costs or expenses arising out of or in respect of any breach or any use of the Services.

7.2 The user indemnifies DTY and all its employees and directors against any damage or expense incurred which is a result of the user using the Services.


8.1 This website contains “cookies”, which are used to optimise the efficiency of the Site for the user. A cookie is a small text file that contains information and is stored on a user’s computer when the user visits a website. Cookies are used to count the number of visitors and analyse traffic, and to assist with targeted advertising.

8.2 If you as a user do not accept the use of cookies, you can change the settings in your web browser (e.g. Internet Explorer, Firefox, Safari or Google Chrome) to disable storage of cookies and remove undesired cookies.

8.3 Anonymous information about the previous webs browsing activity of your computer may be collected by advertisers and used to associate your computer with one or more pre-defined interest categories. Advertising that matches those interest categories may then be served to your computer. This interest based advertising does not change the amount of advertising you receive, it just makes it more relevant.


9.1 Our Services may link to third party websites or social media pages which are not owned or operated by DTY. We are not responsible for the content on, and the terms and conditions pertaining to, these external sites. We recommend that you investigate these sites own terms and conditions.


10.1 You acknowledge that all intellectual property of DTY such as trademarks, trade names, patents, registered designs and any other form of intellectual property rights derived from aesthetics or functionality of the Services or any other material as may be provided by DTY remains the property of DTY.


11.1 We undertake to take all due care with any information which you may provide to us when accessing the Services. However we do not warrant and cannot ensure the security of any information which you may provide to us. Information you transmit to us is entirely at your own risk although we undertake to take reasonable steps to preserve such information in a secure manner. We do not warrant or represent that the Website or the Services will not be subject to unauthorised access.

11.2 Our compliance with privacy legislation is set out in our separate Privacy Policy which may be accessed from our home page.


12.1 These Terms are the complete and conclusive statement of the agreement between you and DTY in relation to the Services provided by DTY to You. These Terms may not be varied, amended, waived, altered, supplemented, modified or added to, without the express written agreement of DTY.

12.2 If any of the provisions set out in these Terms are determined to be void or unenforceable then that provision must be read down to avoid that result or if the provision cannot be read down then it must be severed and the rest of the Terms will remain in full force and affect.

12.3 The failure of DTY to enforce any provision of these Terms at any time or for any period of time will not be construed to be a waiver of such provision or of the rights of DTY to enforce each and every provision of these DTY. A waiver of a power or right will be ineffective unless in writing and executed by DTY.

12.4 These Terms shall take effect and be construed in all respects in accordance with the laws of the State of Queensland. The parties irrevocably submit to the jurisdiction of the State of Queensland for all proceedings arising in connection with these Terms.