5 Considerations When Starting a Clinic

Opening your own clinic is not just a noble endeavour, but a rewarding one as you strive to provide your community with essential healthcare services. However, before you can make your dream a reality, a successful clinic requires plenty of foresight. There are various considerations you will have to make ahead of time, while also balancing your understanding of the healthcare industry and a commitment to delivering quality care. In this blog post, we will explore the five most crucial considerations needed when embarking on the journey of starting a clinic.

1. Define Your Clinic’s Mission and Specialty

The first and most crucial consideration when starting a clinic is defining its mission and specialty. You need to spend some time asking yourself clarifying questions to help you determine what kind of service you are looking to provide for the public:


  • What is the primary purpose of your clinic?
  • Who is your targeted audience? 
  • What healthcare services will it offer? 
  • How will it be funded?
  • What equipment will you have on hand?
  • Will it be a general family practice? A specialised service like a dermatologist or paediatrician? Or an alternative medicine clinic?


Ultimately, your mission statement should be clear, concise, and aligned with your values and goals for the clinic. This includes determining your clinic’s speciality, the specific medical field you will be focusing on, and what services you are going to offer. 


By creating a mission and speciality for your clinic, you will also set a tone for your clinic’s identity. This tone will be the guiding force behind your decisions throughout the planning and operation stages.

2. Legal and Regulatory Compliance

Establishing any kind of professional service requires you to comply with legal and regulatory requirements, especially in the complex healthcare industry. For clinics, this means considering licensing, insurance, privacy, and healthcare billing, among other legal considerations. 


Here are some essential steps you must take to ensure your clinic meets legal and regulatory standards:

Business Structure

Registering a business for practice means choosing the business structure it will be considered within the law’s eyes. This means choosing an appropriate structure such as a sole proprietorship, partnership, limited liability company (LLC), or professional corporation (PC)


Each structure has its own distinct legal and tax implications, so be sure to consult with legal and financial advisors to make the best choice for your situation.

Licensing and Certification

For a clinic to be legally operational, it must meet the necessary licensing and certification requirements for healthcare providers in your region. The healthcare providers you will typically require approval from include:


  • State medical board approvals
  • Facility permits
  • Professional accreditation


Depending on whether your clinic is public or private, you may need to follow different licensing processes. For example, a private health facility will need to fulfil the requirements outlined by Private Health Facility Acts, rather than Public.

Compliance Programs

As a clinic owner, you will need to develop and implement compliance programs that address a range of core healthcare and business necessities. Programs often focus on areas such as patient privacy (HIPAA), billing practices, and healthcare quality standards. All staff members must be trained in these programs.

Malpractice Insurance

Protecting your clinic and healthcare providers is essential when practising, and this can be done through comprehensive malpractice insurance. This insurance will safeguard all involved parties against legal claims and liabilities.

Employment Laws

Before opening a practice, it is advised that you familiarise yourself with all relevant employment laws:


  • Wages
  • Working hour regulations
  • Equal opportunity employment practices
  • Workplace safety


All clinics must comply with these business laws when hiring and managing their staff.

3. Location, Infrastructure, and Equipment

Beyond the administrative efforts of securing a clinic, you will also need to consider the actual physical location of your upcoming business. This includes its infrastructure and equipment, both of which need to be of high quality to ensure your business’s success.


Consider the following factors:


The location of your clinic should be both convenient and accessible for your targeted patient demographic. Try finding a location that is in close proximity to local hospitals, public transportation, and parking availability.

Facility Design

The actual layout and design of your clinic are integral for a successful business. When choosing or remodelling a facility, it is important to prioritise both patient comfort and healthcare efficiency. This means targeting key design features such as:


  • A welcoming waiting area
  • Functional examination rooms
  • Private consultation spaces. 


Your business must also legally comply with accessibility standards for patients with disabilities. Especially as this demographic is more likely to require your services.

Equipment and Technology

The best clinic is one that utilises modern medical equipment and easily accessible healthcare information systems. Up-to-date technology can enhance patient care, improve record-keeping, and streamline administrative tasks.

Safety and Security

Any business requires a level of security, and clinics are no different as they contain sensitive patient information. Look into security systems and safety procedures that comply with healthcare data privacy regulations and prevent theft or vandalism.

4. Healthcare Providers and Staff

Your staff are the forward face of your clinic, so it is essential for the success of your business that you only recruit a skilled and compassionate healthcare team. When deciding on staff members, consider the following aspects:

Licensing and Credentials

All healthcare providers are required to be appropriately licensed and credentialed in order to practise in a clinic. Always be sure to perform background checks and verify their educational and professional qualifications to guarantee professionals you can trust.

Staffing Levels

Before opening your clinic, you will need to determine the optimal staffing levels for your clinic. Without an adequate level of staffing, your operations will fail to be adequate and patient care will not be optimal. Always ensure you have enough doctors, nurses, administrative personnel, and support staff. 

Training and Continuing Education

Learning never stops, especially in the ever-evolving industry of healthcare. Offer your staff ongoing training and professional development to guarantee they are providing the latest and best care possible. Additionally, encourage them to stay current with medical advancements and best practices.

Team Culture

Any collaborative effort can also provide excellent results when the team is comfortable with working together. Your clinic can achieve this so long as you foster a positive team culture that promotes collaboration, communication, and patient-centred care. Quality healthcare is all but guaranteed when the work environment is harmonious and conducive to working hard.

5. Financial Management and Sustainability

Finally, the financial aspect of running a clinic, much like any business, should be considered ahead of time. This is because the absence of financial management will make your clinic unsustainable and lacking in quality healthcare.


 Here are some key financial considerations for any first-time clinicians:

Budget and Financing

The first step to financial management is creating a detailed budget that outlines expected costs and revenue projections. When these considerations are mapped out, it will be easier to set aside a budget to cover all expenses; expected and unexpected. You can secure sufficient funding through loans, investors, or grants.

Revenue Streams

Diversification of assets and funding is what will maintain your clinic’s stability over the years. You can diversify your clinic’s revenue streams by looking into opportunities beyond patient fees: partnerships, government reimbursements, insurance billing, and grants.

Billing and Coding

All staff members of your clinic should be well-versed in medical billing and coding procedures. This is because accurate billing practices are what provide the maximisation of your revenue. Smartpay, which is one of the cheapest EFTPOS machines for small businesses, can streamline the billing process without costing your business extra in fees.

Insurance Contracts

Do your best to negotiate with healthcare insurance providers to gain a contract that is favourable for you and your patients. You are looking to ensure reasonable reimbursement rates for services.

Monitor Financial Performance

Make sure all of your financial management efforts are coming to fruition by regularly reviewing your clinic’s financial performance. This can be done by tracking expenses and analysing revenue funds. Adjustments can then be made to maintain financial sustainability.


Starting a clinic is a multifaceted endeavour that requires careful planning and a deep commitment to healthcare excellence. However, the process can become simpler by considering the vital aspects listed in this blog post. When these considerations are acknowledged and efforts are made to secure your goals, you can set the foundation for a successful and sustainable clinic. You must also always remember that providing quality healthcare and fulfilling your mission to improve patients’ lives should always be at the heart of your clinic’s operations.